Royal Mail boss hauled before Business and Trade Committee

Our post is broken. And our community is suffering for it.

Missing hospital letters. Lost prescriptions. Court documents going astray. I've been hearing it on doorsteps right across the constituency.

So, the Commons Business and Trade Committee, which I chair, hauled in the Royal Mail's new owner. He’s on notice.

He has committed to publishing an improvement plan. I'll be watching - and reporting every step back to you.